Rental Sales Specialist

Farmington, NY
Full Time
Mid Level
Rental Sales Specialist

Work the way you want. With leadership that trusts you, benefits that benefit you, and teammates who pull together and get stuff done.
We equip and support the people who build roads, commercial/residential developments, and critical infrastructure that keep our communities running.   We hire people we can trust, then give them room to work, back them with training, and reward them with strong benefits, raises, and bonuses. We're continuing to grow and adding to our team. You'll be an essential part of keeping our rental department running smoothly and keeping our customers satisfied.
 What You'll Get To Do
  • Coordinate inbound rental activity from a variety of sources: walk-in customers, phone calls, emails, and text messages for rentals and sales. 
  • Resolve customer inquiries, reservations, quotes, and follow-up communications. 
  • Confirm upcoming rentals with customers to ensure accuracy of dates, equipment, and requirements. 
  • Ensure rental equipment and attachments are properly reserved, scheduled, and ready for customer use. 
  • Maintain and update the daily rental status to ensure accuracy and reliability of equipment availability, location, and shop status. 
  • Communicate schedule changes, conflicts, and equipment status updates to sales, dispatch, and service personnel. 
  • Prepare approved rental agreements in accordance with company policy; ensure all required documentation and signatures are completed and properly filed. 
  • Process rental invoices, ensuring accurate billing for rental time, fuel, damage, and additional charges. 
 
About You
  • You have experience in sales support, coordination, planning, or customer service.
  • You’re extremely organized, customer-focused, and service-driven with excellent customer service skills and a passion for helping people.
  • You take pride in doing meaningful work, but don’t take yourself too seriously.
  • You have great attention to detail, can work as part of a team, and can prioritize.
Even Better, But Not Required 
  • You have prior experience with rental sales and a basic knowledge of heavy equipment.
Typical Schedule
Monday - Friday



What's In It For You
Workplace Culture & Management Style
  • No micromanagement. Just clear expectations, trust, and backup when you need it.
  • Open-door leadership from your manager to the owner.
  • People who've got your back and won't let you fail.
  • We don't take ourselves too seriously. You'll find room for a laugh, whether it's in the shop or at a company event.
  • Company donations and support for causes employees care about.
Flexibility & Growth
  • Schedule flexibility to support personal commitments when possible.
  • Opportunities for growth across a wide range of equipment and customers.
  • Support for ongoing training, education, certifications, and development.
Compensation & Benefits
  • Yearly raises and bonuses for cost-of-living and merit.
  • Competitive commission on equipment sales.
  • 401K plan with discretionary matching contributions (typically 50-100% match up to 6%).
  • 100% company-paid single medical plan (employee pays for dependents) with $50 per week contribution to HSA for high-deductible medical plan participants.
  • Low-cost dental & vision insurance.
  • $50,000 life insurance, AD&D, enhanced STD, and LTD fully covered by the company starting day one.
  • Paid uniforms and annual tool and boot allowance.
Time Off & Leave
  • Vacation for full-time employees:
    • 1 week after 1 year
    • 2 weeks after 2 years
    • 3 weeks after 5 years
  • 40 hours paid sick leave and 7 paid holidays.
Future Plans
  • Facility expansion in 2026 to support our growth.
We are an equal-opportunity employer and do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status. We are committed to promoting diversity, equity, and inclusion within our workplace and creating an environment where all individuals feel valued, respected, and supported. We comply with all applicable laws governing EEO and affirmative action, and we ensure that all employment decisions are made solely based on job-related qualifications and merit.
 

 
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